If you are also thinking of getting your money back for the concert of the King of Pop – Michael Jackson, which was to be held in the O2 arena, London, which unfortunately will never happen now or thinking about cancelling your hotel reservation then we have got some answers to your queries????
The concert was to take place at the O2 arena, London which is surrounded by several luxury London hotels such as Novotel London Excel, Crowne Plaza hotel, Hilton Hotel and many more. Recently a spokesman of the British Hospitality Association said that “Whether or not you can get your money back depends entirely on individual hotel company’s policy, terms and conditions”.
Although most of the hotels say that cancellation charges shall be charged whereas some of them say if you cancel the hotel bookings within four weeks then no charge shall be deducted and the entire booking amount will be refunded. Some of the hotels have also announced that full amount shall be charged if you have not given adequate period of notice. The response of some of the most popular hotels on the cancellation of hotel bookings and the refund are discussed in detail as follows:
- Novotel London Excel
Novotel is a 4 star London hotel sited in the region of Docklands, London. The hotel is easily accessible to the Greenwich, O2 Arena, Excel Exhibition Centre, Canary Wharf, London City Airport and Stratford Airport. The hotel also offers several business facilities, gymnasium, steam room, sauna and parking.
As this London accommodation is sited close to the O2 arena thus it was booked by several tourists for the Michael Jackson’s Concert. Now as the concert is cancelled the hotel staff says – they cannot offer refunds to the guests who have pre paid for the rooms while booking but the customers can surely postpone their booking. But the customers who did not pre pay but instead used their credit card then in that case the credit cards shall not be charged and your hotel reservation will be cancelled without any trouble.
- Crown Plaza Hotel
Crown Plaza is amongst the most excellent and luxurious hotels in London. The hotel is situated in the London Docklands and is easily accessible from the Royal Victoria Dock, Excel Exhibition Centre, Canary Wharf, City of London and many other popular London places. The London City Airport is also just a stones throw away from the hotel and airport shuttle is also available from the hotel. It is another hotel in the list of hotels close to the O2 arena where the most talked about concert of Michael Jackson was to be held.
The management at the hotel says that the customers can cancel their bookings till 4 p.m. on the day when they were to arrive in the hotel. No fee will be charged for booking cancellation if the guests cancel the booking by the given time. But yes, if you booked the hotel at advance purchase rate and made the payment using your credit card then your credit card shall be charged for the same. Although even in case of Crowne Plaza you can postpone the date of your booking.
- Hilton Hotel
Hilton Hotel is sited in the financial district of the city – Canary Wharf. The hotel is just 15 minutes away from the London City Airport. The hotel offers 9 conference rooms, executive lounge, business centre and several luxurious suites. This opulent hotel offers a variety of comfortable accommodation services.
Hilton Hotel also received several advance bookings for the concert of the Michael Jackson but the hotel staff is still quite on the matter of cancellation of the bookings. The staff will probably announce the process of the reservation in a day or two.
For the people who bought the package deals including concert tickets, transport and hotel accommodation, they can also apply for the refund of their money in the company from which they purchased the package, as soon as possible to avoid any risk.
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